Jewellery Care


Our jewellery is made from 9ct, 14ct or 18ct (carat) gold as well as recycled silver and gold vermeil. Our jewellery is also set with diamonds and gemstones.

Gold is a relatively soft metal so care should be taken when wearing and storing gold jewellery items. The higher the carat weight of gold, the softer it is, so we recommend wearing jewellery items (particularly rings) of a similar carat weight together.

Diamonds are the hardest mineral known so they are extremely durable and hardwearing. However, they can be susceptible to damage from hard knocks. Diamonds can also scratch diamonds, so take care when storing diamond jewellery together.

We use a mix of precious and coloured gemstones all of which have their own properties, levels of hardness and care guidelines. When choosing your own gemstone combinations for our customisable jewellery or bespoke pieces, we will advise you of any care guidelines for particularly soft stones.

Pearls are a porous mineral and therefore special care must be taken when storing and wearing pearl jewellery. Pearls should not be stored in an air-tight environment as they benefit greatly from a little moisture so we advise storing them in your original Natalie Perry Jewellery box or a soft pouch. Keep your pearls away from hairspray, perfume, cosmetics, chlorine bleach, hydrogen peroxide, vinegar and ammonia, as these substances will damage the pearl surface. Make sure to put pearls on after finished spraying perfume or hairspray and putting on makeup. 

The Mohs Scale below, lists the gemstone type and its level of hardness – 1 is the softest, 10 is the hardest. If you’re unsure about a particular gemstone and would like more information, please get in touch with our team here.


1. Talc
2. Gypsum
3. Calcite
4. Fluorite
5. Apatite
6. Orthoclase
7. Quartz
8. Topaz
9. Corundum
10. Diamond


When not being worn, Natalie Perry jewellery should be stored in its original packaging. All our jewellery comes in a branded box, which helps to protect your jewellery from knocks and scratches. Store all your jewellery items separately, as jewellery can become tangled or scratched if rubbed against another metal or gemstone. Avoid storing fine jewellery with costume jewellery.

Keep your jewellery in a safe, dry place and out of direct sunlight. Jewellery should not be stored in places with high moisture levels, such as a bathroom, wet room or windowsill. Equally jewellery should not be stored in places of high heat levels such as next to a radiator. Exposure to these conditions can tarnish jewellery (particularly silver jewellery) and damage some gemstones.

We advise applying any make-up, hair products, perfumes and lotions before putting on jewellery, as some cosmetics can damage jewellery. It is also recommended to wipe your jewellery clean with a dry, lint-free cloth after each wear to remove any cosmetics and natural body oils.

Remove your jewellery when doing physical exercise, labour intensive activities and when sleeping, to protect your own safety and to avoid any knocks or scratches to your jewellery.

You should remove your jewellery when in the shower or bath, as well as when bathing in a pool, hot-tub or the sea, as chemicals such as chlorine can damage metals and gemstones. For this same reason, it is recommended to remove your jewellery when doing any household cleaning as harsh chemicals such as bleach can cause permanent damage.


Check your jewellery for dirt, marks and scratches regularly.

Do not use any abrasive cleaners or chemicals on your jewellery.

Gold jewellery can become dull with wear from the moisture and oils from your body. To renew its beautiful lustre and shine, gently rub your jewellery with a dry, soft, lint-free cloth. Avoid using paper towels or rough tissues as these may scratch the surface of the metal.

Take extra care when cleaning jewellery set with gemstones. Consulting the Mohs Scale above, any gemstone of 7-1 should be cleaned with a dry, soft, lint-free cloth. Anything from 8-10 can be cleaned with a soft brush and warm soapy water, making sure to dry throughly after cleaning.

If you are unsure about how to clean your jewellery, please contact us or a local jeweller for advice.


Due to natural wear and tear, over time, Natalie Perry jewellery may need to be professionally reconditioned. This could be professional polishing, repairing or re-setting of gemstones. We are happy to help with any professional services to help keep your jewellery piece looking as good as new, so please contact us for a quote on